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Reviewed by

Peter Rigby - Director of Medical Negligence | Last updated on: 31st August, 2023

We've got your Delay or Failure to Refer Claim covered

When we attend an appointment to see our GP, we usually assume that our ailments will be minor and that the GP will be able to prescribe a remedy. However, the first appointment at the GP can sometimes uncover more serious problems which require the attention of a specialist in the field. This may be a condition that is out of the area of expertise of the GP and therefore you will need to be referred. Failure to refer a patient when they require specialist treatment can have severe consequences on their future health and could result in further health issues or the condition worsening when it could have been treated.

If you feel that your GP has either delayed referral or failed to refer you and this has led to further complications, you may be eligible to make a compensation claim.

Incidents in which you may be able to make a claim include:

  • Delay in referral to a specialist
  • Delay in the right treatment being carried out
  • Unnecessary delay in treatment
  • Failure to recognise the need for treatment of a specialist nature

We're the highest-rated No Win No Fee medical negligence solicitors on Trustpilot

At Patient Claim Line, we understand the devastation medical negligence can have on your life. We understand that you want to get your life back on track as soon as possible and we are here to take the burden and stress from you whilst making a medical negligence claim. We are primarily here to listen and take on board your claim, whilst working to deliver the right outcome for you.

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Why Choose Patient Claim Line for your Delay or Failure to Refer Claim?

Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in cancer negligence and general medical negligence claims.

At Patient Claim Line we have more than 100 solicitors with a combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.

Frequently asked questions about Delay or Failure to Refer Claims

Our expert legal team answer your questions about making a Delay or Failure to Refer Claim

In our experience, we have seen client’s have their referrals delay for various reasons such as: 

  • Clinic Cancellation 
  • Administrative delays 
  • Delayed diagnosis 

There are several other reasons a referral may be delayed and are outlined by the NHS.

To help prove that negligence occurred there are various types of evidence that might be needed and you should speak to your solicitor to understand exactly what is needed for your claim. Some of the common types of evidence required are medical records, notes of conversations and photographic/video evidence of the incidents you experienced.

Meet our Delay or Failure to Refer Team

  • Christian Beadell

    Partner, Head of Strategy and Legal Operations

  • Sowmya Jagannath

    Senior Solicitor

  • Alison Flaherty

    Partner, Head of Medical Negligence

  • Bilal Qasim

    Associate, Senior Solicitor

  • Case Study

    Sarah's Story

    "Now we have peace of mind"

    My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

    In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

    He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.