Reviewed by
Peter Rigby, Director of Medical Neglience

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Ear, Nose, and Throat (ENT) Negligence Claims

Most of us take our senses for granted, but when a medical issue arises that takes away or diminishes our ability to smell, hear, or taste, we’re quick to make a doctor’s appointment. In the most serious cases of medical problems affecting the ear, nose, or throat, ENT surgeons or otorhinolaryngologists are there to offer a medical solution either in a private hospital or through the NHS.

The majority of ENT procedures are relatively straightforward, posing little risk to you as the patient. ENT surgeries are meant to correct issues that ultimately improve your overall quality of life. Procedures to correct snoring and sleep apnea, pinnaplasty (ear surgery) and rhinoplasty (nasal surgery) are all common treatments performed under the skilled care of ENT surgeons. However, just like with other surgical treatments, things can go wrong due to medical negligence or mistakes. When ENT negligence occurs, you or a loved one may be left with injuries that are debilitating or disfiguring in nature, creating the need for ongoing, specialised treatment that may require compensation for your losses.

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Types of ENT Negligence Claims

Although ENT surgeries are common as an answer to problems with the ear, nose, or throat, mistakes can be made which result in ENT surgical injuries. Through our experience managing ENT negligence claims, we have seen the following as the most common issues experienced from negligent ENT surgeries:

  • Nerve damage to the face
  • Damage to the vocal cord
  • Loss of hearing
  • ENT surgical injuries that cause damage to facial structures
  • Loss of senses like smell and taste
  • ENT misdiagnosis
  • Failure to diagnose ENT tumours
  • Delays in diagnosing ENT tumours
  • Incorrect treatment
  • ENT delay in treatment
  • Thyroid disease

Each of these common ENT negligence claims come with devastating results that may require lifelong follow-up treatment that creates a vastly different quality of life.

Who pays for ENT Negligence Claims?

Whether poor-quality care for an ear, nose, or throat issue took place within the NHS or at a private hospital, you may be entitled to compensation if you have suffered a negative outcome from ENT surgical injuries, ENT misdiagnosis, or an ENT delay in treatment. Most of the ENT negligence cases we work with involve the need for ongoing medical care that is required for an extended period of time, as well as a reduced quality of life experienced at the hands of an ENT surgeon. In addition to compensation for these common issues that arise due to ENT negligence, there may be a need for claiming a loss in earnings, payment for current or past treatment, and emotional damage based on the level of care provided.

What can I Expect When I Make a Claim?

There is no amount of compensation that can provide you or your loved one with the same quality of life experienced prior to falling victim to an ENT surgical malpractice. However, making a claim against a private hospital or the NHS can provide the financial support necessary to make life better moving forward, and there is no financial risk for making claims as we work on a no win, no fee basis. The ability to file a claim is your right as a patient if you’ve suffered through poor quality care, but the unfortunate truth is that getting clear answers to your questions isn’t standard practice within the medical world. Starting an ENT negligence claim process helps you get the answers you need to better understand what took place and who is ultimately responsible.

When making a claim for an ENT negligence case, you need to seek legal advice as soon as possible after ENT misdiagnosis, ENT delay in treatment or ENT surgical injuries took place. You may file for yourself or on behalf of a loved one, but it must be within three years of the incident that causes you medical harm. The sooner you seek out legal assistance, the better chance you have to receive the compensation you deserve to cover your financial and emotional losses.

Our Experience of Covering ENT Claims

At Patient Claim Line, we have substantial experience in working with individuals who have suffered from a surgical mistake and its resulting injury. Unlike general hospital or surgery claims, ENT negligence cases that are successful require an expert understanding of the field of ear, nose, and throat medicine. To that end, we work with several specialists while reviewing each case to ensure we have evidence to support our claim of medical negligence. We recognise that ENT negligence can lead to irreversible outcomes, including sensory disability, facial disfigurement, and even death. Each of these has a drastic impact on your daily life, and we help you receive compensation for any substandard treatment that may have caused these all-too-common issues.

Because of our access to expert specialists and a clear understanding of what ENT negligence can result in, we have had the opportunity to secure millions in compensation for our clients in order to help them restore their quality of life. Given our vast experience, we know full well that each case differs in its severity and outcome, so we first work with you to understand your unique experience and the needs you and your family have as the result of ENT negligence. We work to secure the best possible outcome for you, based on your specific circumstances.

Information We Need to Process your ENT Negligence Claim

To begin your claim against a private hospital of the NHS for ENT negligence, we first need to hear your story. You will need to recount what happened as a result of your ENT treatment, including the date the incident took place, the details surrounding your surgery or treatment, and the outcome you experienced because of the poor-quality care you received. It is also helpful for our legal specialists to know what actions, if any, you took to minimise your losses after you realised an error had taken place. To start that process, you can contact our legal specialists by submitting a simple form online or by calling us directly.  

If you’re unsure whether you have a claim for ENT negligence, you can take our simple 30 second claim test and we will contact you to discuss your experience. Whether ENT misdiagnosis, an ENT delay in treatment, or another common mistake took place and resulted in ENT surgical injuries for you or a family member, reach out to us today to see understand the compensation you may be due to restore your quality of life.


We have more than 100 solicitors based all over the UK. They are a team of medical lawyers specialising solely in medical negligence and misdiagnosis claims. We understand every aspect of medical negligence and have taken on thousands of cases just like yours.

When processing your legal claim, your solicitor will be on hand throughout the journey. We have strong relationships with professionals across all key touch points; empowering you to rebuild your independence through ongoing rehabilitation support, home adaptations, emotional support and counselling.

We also have a Family Support Hub full of resources and advice to help you and your family if you have been impacted by medical negligence.

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Why Choose Patient Claim Line for your Ear, nose, and throat claim?

Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in medical negligence and misdiagnosis claims.

At Patient Claim Line we have more than 100 solicitors with combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.

Meet our medical negligence team

Peter Rigby

Peter Rigby
Director of Medical Negligence

Christian Beadell

Christian Beadell
Partner, Head of Strategy and Legal Operations

Francesca Paul

Francesca Paul
Associate Solicitor

Sion Wynne

Sion Wynne
Senior Solicitor

Case Study

Sarah's Story

"Now we have peace of mind"

My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.

You don’t have to go through this alone – take the first step now