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Reviewed by

Peter Rigby - Director of Medical Negligence | Last updated on: 20th November, 2023

We've got your Care Home Injury Claim covered


Care homes are a place where we entrust professionals with the care either of ourselves or of a loved one. A care home is not a cheap alternative to providing the care ourselves and therefore with the fees comes a certain expectation of high levels of care by professionals. We expect the person in the care home to be safe, well looked after and that the property will be well maintained and fit for purpose.

Unfortunately this is not always the case and sometimes residents of the care home can sustain injuries that could have been prevented by better care or by the actions of a health care professional.

You may be able to claim for:

  • Injuries caused by poor maintenance – unsafe surfaces, unnecessary obstacles
  • Illness caused by poor preparation of food
  • Injuries sustained due to improper or incorrect assistance when moving or lifting residents
  • Emotional and mental injuries caused by neglect or abuse
  • Physical injuries caused by abuse or physical impact

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Here at Patient Claim Line we will support you every step of the way from your first phone call to as far as we can take the enquiry. With many years of medical negligence claims behind them, there are few to no claims our lawyers have not seen before. Working on a no win no fee basis, you have nothing to lose by finding out whether you have a claim or not.

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Why Choose Patient Claim Line for your Care Home Injury Claim?


Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in cancer negligence and general medical negligence claims.

At Patient Claim Line we have more than 100 solicitors with a combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.


Frequently asked questions about Care Home Injury Claims

Our expert legal team answer your questions about making a Care Home Injury Claim

It may be possible for you make a claim on behalf of a loved one who has suffered a care home injury. We explain everything you need to know in our guide to making a claim for someone else.

As all negligence claims come with different circumstances, it can’t be said with certainty exactly how long your care home negligence case would take; however, an estimate would be that it would take between 2-3 years for a claim to be completed. This is because all claims are different meaning that some claims may take a shorter or longer amount of time to the estimation.

The amount of compensation you may be entitled to for a care home injury claim will depend on the circumstances involved in your claim. As every claim is different, the final compensation pay-out is based on the severity of your suffering because of the negligence. Many factors are considered, including the impact on your health, medical expenses, and any loss of earnings.


Meet our Care Home Injury Team

  • Peter Rigby

    Director of Medical Negligence

  • Kathryn Sharkey

    Senior Solicitor

  • Amy Kirk

    Associate & Chartered Legal Executive

  • Kate Lozynska

    Associate, Senior Solicitor & Specialist Litigator


  • Case Study

    Sarah's Story

    "Now we have peace of mind"

    My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

    In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

    He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.